Hands up: questions and answers
Hands up if you have a question. These are the ones we hear most.
Rainbow pencils
How many colors does one rainbow pencil draw?
Four: red, yellow, blue and green, all in the same core.
Do they come sharpened?
The 30 pack and the holographic sets are listed as pre-sharpened and ready to use.
Is the 140 pack one big box?
No. It is fourteen separate boxes of ten pencils.
How long is each pencil?
Natural-wood pencils are about 7.1 inches (18 cm). Holographic pencils are about 7.5 inches (19 cm).
Toddler pencils
What age are they for?
The short, thick sets are designed for children aged 3 to 6.
What is a rainbow core in the toddler set?
Each of the twelve pencils has its own multicolor lead, so one stroke shows a blend of shades.
Can the jumbo pencils really be used with water?
Yes. Their cores are water-soluble: draw, then brush with water for a watercolor effect.
Is a sharpener included?
Every toddler set includes one sized for the thicker barrel. Twin sets include two.
Face paint markers
Are they safe for skin?
They are formulated for use on skin. Do a small patch test first and avoid eyes, lips and broken skin.
How long does a design last?
Dry ink resists water and sweat, so it holds through a party. It comes off with wipes, cleanser or soapy water.
Why is the tip white on my new marker?
The ink has not reached the nib yet. Shake the pen, leave the cap off briefly and dab it on paper.
Can I use them on paper?
Yes. The dual-tip set also works on paper, cards, eggs and wood.
Ordering
Can I buy directly on this site?
No. The buy buttons open our listings at the partner store, where you check out.
Who do I contact about delivery or a return?
The partner store, through the order in your account. They hold the order details.
Why is the price different at checkout?
Store prices change. Each product page here shows the date we last checked.